WE Deliver With Care

At Timsleatherstore, we’re dedicated to bringing you a wide selection of quality products delivered right to your doorstep.

Our Commitment to You:

  • Wide Selection: We offer a diverse range of products, curated to meet your needs and preferences.
  • Direct Shipping: To provide you with the best possible prices and an extensive product catalog, your items are shipped directly from our suppliers. This often means that different items in your order may arrive in separate packages and at different times.

Processing & Fulfillment:

  • Order Processing Time: Once your order is placed and payment is confirmed, please allow 1-3 business days for us to process and forward your order to our suppliers.
  • Supplier Fulfillment: Our suppliers then prepare your items for shipment. This process typically takes an additional 2-5 business days.

Estimated Delivery Times:

Because we ship directly from our suppliers, delivery times can vary. We strive to provide estimated delivery times for each product where possible, typically found on the individual product pages. Generally, you can expect delivery within:

  • Standard Shipping: 10-20 business days from the date of order fulfillment.

Please Note:

  • Business Days: Business days are Monday through Friday, excluding national holidays.
  • Varied Arrival Times: If you order multiple items, they may arrive at different times due to different suppliers and shipping schedules. This is normal for our dropshipping model.
  • Factors Affecting Delivery: While we work closely with our suppliers to ensure timely deliveries, please be aware that external factors such as peak seasons (e.g., holidays), customs processing, weather events, or logistical challenges with our shipping partners can occasionally cause delays. We appreciate your understanding in such instances.
  • No Expedited Shipping: Currently, we do not offer expedited shipping options as our primary shipping model focuses on direct-from-supplier delivery.

Tracking Your Order:

Once your order has been fulfilled by our supplier and shipped, you will receive an email with tracking information. Please allow up to 48 hours for the tracking information to become active in the carrier’s system.

Shipping Costs:

Shipping costs are calculated at checkout based on the destination and the specific products ordered. We strive to offer competitive shipping rates.

International Shipping:

We currently offer shipping to Specify countries or regions you ship to, e.g., the United States, Canada, Australia, select European countries. For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information.

Lost or Delayed Packages:

While rare, packages can sometimes be delayed or lost in transit. If your order has not arrived within the estimated delivery time frame, or if you have any concerns about your shipment, please contact our customer support team at Your Customer Support Email Address or through our [Link to Contact Page]. We will work with you and our suppliers to resolve the issue as quickly as possible.

Customer Responsibility:

It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for orders delivered to incorrect addresses due to customer error. Please double-check your shipping information before finalizing your order.